Nota Final 5 Nov 201905/11/19 at 08:482019-11-05 08:48:05

Manuel Rojas V.

Nota Simulador 4 Nov 201904/11/19 at 17:132019-11-04 17:13:04

Manuel Rojas V.

Tarea 4: KPI Call Center 4 Nov 201904/11/19 at 16:592019-11-04 16:59:04

Manuel Rojas V.

Tarea 3: Objetivos y Plan CP 4 Nov 201904/11/19 at 16:592019-11-04 16:59:04

Manuel Rojas V.

The-fairness-factor-in-performance-management.pdf 27 Oct 201927/10/19 at 23:132019-10-27 23:13:27

Iván Braga C.

Performance-management-Why-keeping-score-is-so-important-and-so-hard.pdf 27 Oct 201927/10/19 at 23:132019-10-27 23:13:27

Iván Braga C.

clase 8 v12.pdf 9 Oct 201909/10/19 at 18:372019-10-09 18:37:09

Iván Braga C.

Tarea Indicadores Call Center - Final (Fecha entrega: 16/10/2019) 9 Oct 201909/10/19 at 14:442019-10-09 14:44:09

Manuel Rojas V.

Análisis final simulador (Fecha entrega: 09/10/2019) 27 Sep 201927/09/19 at 00:092019-09-27 00:09:27

Iván Braga C.

Resultados Ronda N5 comentada.pptx 14 Sep 201914/09/19 at 23:462019-09-14 23:46:14

Iván Braga C.

CALENDARIO DE CLASES ACTUALIZADO 11 Sep 201911/09/19 at 09:562019-09-11 09:56:11

Cecilia Marifil A.

Tarea 2: Mapa Estratégico 10 Sep 201910/09/19 at 21:572019-09-10 21:57:10

Manuel Rojas V.

Tarea 1: Modelo Canvas Servipag 10 Sep 201910/09/19 at 21:562019-09-10 21:56:10

Manuel Rojas V.

DPDIIECG002_material_docente_16-07-2019.zip 10 Sep 201910/09/19 at 07:452019-09-10 07:45:10

Iván Braga C.

indicadores de gestión para entidades publicas.pdf 10 Sep 201910/09/19 at 07:442019-09-10 07:44:10

Iván Braga C.

Indicadores.pdf 10 Sep 201910/09/19 at 07:422019-09-10 07:42:10

Iván Braga C.

Presentacion_Indicadores_1.pdf 10 Sep 201910/09/19 at 07:422019-09-10 07:42:10

Iván Braga C.

Performace measurements and management control systems 10 Sep 201910/09/19 at 07:422019-09-10 07:42:10

Iván Braga C.

Resultados Ronda N°4.pptx 5 Sep 201905/09/19 at 16:412019-09-05 16:41:05

Manuel Rojas V.

Tarea SIMULADOR - OBJETIVOS Y PLAN CORTO PLAZO (Fecha entrega: 10/09/2019) 4 Sep 201904/09/19 at 21:342019-09-04 21:34:04

Iván Braga C.

Tarea Indicadores Call Center - SUBIR BORRADOR (Fecha entrega: 06/09/2019) 4 Sep 201904/09/19 at 21:332019-09-04 21:33:04

Iván Braga C.

clase 6 indicadores.pdf 4 Sep 201904/09/19 at 20:332019-09-04 20:33:04

Iván Braga C.

Resultados Ronda N°1.pptx 4 Sep 201904/09/19 at 11:362019-09-04 11:36:04

Manuel Rojas V.

Resultados Ronda N°2.pptx 4 Sep 201904/09/19 at 11:352019-09-04 11:35:04

Manuel Rojas V.

Resultados Ronda N°3.pptx 4 Sep 201904/09/19 at 11:342019-09-04 11:34:04

Manuel Rojas V.